Last Updated: 09/07/2024

Advancity Global - FZCO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.advan-city.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Data We may collect personally identifiable information, such as your name, shipping address, email address, and telephone number when you voluntarily provide it to us when you register on the Site, make a purchase, or contact us for customer service.

Payment Details In respect to any credit card or other payment processing details, this site will not store or save any customer financial information. We do not collect or save customers' credit/debit card details. All payment processing is securely handled by our Payment Service Provider (PSP), ensuring that your financial information remains protected and confidential.

Derivative Data Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. All financial information is stored by our payment processor, VISA/Master, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Data from Social Networks User information from social networking sites, such as Instagram, Facebook , including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process your transactions and manage purchases.
• Provide customer support and respond to inquiries.
• Send you emails regarding your account or order.
• Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
• Administer promotions, surveys, and other Site features.
• Request feedback and contact you about your use of the Site.
• Resolve disputes and troubleshoot problems.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Compile anonymous statistical data and analysis for use internally or with third parties.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows: By Law or to Protect Rights If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Security of Your Information

<>We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

6. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

7. Options Regarding Your Information

Emails and Communications If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

• Noting your preferences at the time you register your account with the Site.
• Logging into your account settings and updating your preferences.
• Contacting us using the contact information provided below.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Advancity Global - FZCO

Phone: +971551037273
Email: support@advan-city.com
Address: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE.